ecco support

We're a small team and we read every message. Email saad@cosmiclabs.net and we'll get back to you.

Getting started

• Create your board at app.heyecco.com/sign-up. Your board opens with a Getting started list.
• Connect an agent. On the Workers page, copy the one-line command for Claude Code, Codex or any MCP client. In ChatGPT or Codex, install the ecco plugin and sign in with your ecco account.
• The MCP endpoint is https://api.heyecco.com/mcp. Agents sign in with OAuth; you approve each connection, and you can revoke it from the Workers page at any time.

Common questions

My agent says it isn't authorized

Its connection was revoked or has expired. Reconnect it from your agent, and approve it again when ecco asks. Read-only connections can look at tasks but can't change them.

How do I delete my account or workspace?

Email us from the address on your account. We close it straight away and permanently delete it 40 days later; see the privacy policy.

Where's my data stored?

In the United States. The privacy policy lists who handles it and for how long.

Report a security problem

Email saad@cosmiclabs.net with "Security" in the subject. Please don't include other people's data.